# Placeful 2.2.1

## Highlights

- **Guest self-service** — guests cancel or reschedule their own bookings through a manage link, governed by per-venue cancellation policies with deadlines, penalties, and refund rules.
- **Deposits & card holds** — collect a deposit or hold a card at booking time, and charge a no-show fee when the guest doesn't turn up.
- **SMS & WhatsApp notifications** — confirmations, reminders, and cancellation notices now go out over Twilio, with a per-user sms preference.
- **Reconfirm-or-release** — ask guests to reconfirm before their slot; unconfirmed bookings release automatically or get flagged for staff review, and each guest builds a no-show score.
- **Staff radio** — voice rooms become Radio: text messages alongside clips, live WebRTC talk rooms, and autoplay in the member app.
- **Ledger & money fixes** — order captures, booking totals, and currency displays corrected.


---
> Source: https://placeful-app.com/en/changelog/2.2.1