# The member app

# The member app

The member app is the installable mobile shell of Placeful — a focused, phone-first surface at `/m` for customers and floor staff. It's a **PWA**: add it to the home screen and it runs standalone with its own icon, splash and offline page.

## Install

From the app's home tab tap **Install** (or *Share → Add to Home Screen* on iOS). The installed shell starts on `/m` and caches its assets — with no connectivity it shows an honest offline page instead of a broken Livewire screen.

## What's inside

- **Today** (`/m`) — greeting, today's booking count, open-order count and your next bookings; the install prompt lives here.
- **Bookings** (`/m/bookings`) — your bookings for the day with party size, time and seated tables; cancel from the detail.
- **Check-in** (`/m/checkin`) — door manifest and QR ticket scanner for events (staff, `bookings.seat`).
- **Pre-shift** (`/m/pre-shift`) — the day's briefing sheet: covers by slot, VIP/regular/allergy flags and walk-ins (staff, `bookings.viewAny`; see [Pre-shift briefing](/docs/venue/pre-shift)).
- **Floor** (`/m/seating`) — the venue map: tap a table for its booking pins, live tab status and seating actions (seat a booking, open an order).
- **Orders** (`/m/orders`) — live tabs plus *My orders* (everything your account placed). Requires the [ordering module](/docs/orders/order-pad).
- **Kitchen** (`/m/kitchen`) — the same [kitchen board](/docs/orders/kitchen-board) as the desktop, filtered per station.
- **Self-order** (`/m/order`) — order against your own table/booking without staff.
- **Pad** (`/m/pad`) — the staff order pad in mobile form, also reachable per table at `/m/tables/{table}/order`.

## Who can use it

Members joined through the widget can be unverified — the app still works — and members of a lapsed company keep booking/order access (same rule as the booking pages). Ordering surfaces follow the package's `orders` feature flag, exactly like the desktop module.

## Push & offline

The app registers the same service worker that powers [push notifications](/docs/app/push-notifications); tapping a notification deep-links into the right page. Navigations are network-first with the offline shell as fallback.


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> Source: https://placeful-app.com/en/docs/app/member-app