# Placeful

> Booking, ordering & venue management platform

Placeful is the booking, ordering, and venue management platform for businesses: publish bookable events, embed the calendar on your website, run menus with table ordering, and manage reservations, staff, and payments from one dashboard.

## Features

- **Embeddable booking widget** — Add the booking calendar to any website with a simple script snippet — customers book without leaving your site.
- **Events and availability** — Create event types, areas, seating maps, and time slots. Track capacity, bookings, and waitlists from the dashboard.
- **Online payments** — Collect payments securely with Stripe for bookings and order tabs, with per-company refund policies.
- **Menus & order tabs** — Build menus with stock tracking, open table tabs on the order pad, take payments per order — cash, card, or Stripe — then print receipts and close the day with the cash drawer Z-report.
- **Guest QR ordering** — Guests scan the table QR code, browse the menu, and order or pay themselves — with staff approval or fully automatic.
- **Kitchen display board** — A live kitchen board routes items to prep stations with course firing and prep-time pacing — fired, preparing, ready — in real time.
- **Member app** — Members get an installable app: bookings, seating, self-ordering, and their orders — with push notifications.
- **Google Calendar sync** — Connect Google Calendar to mirror confirmed bookings on your calendar and spot conflicts at a glance.
- **Automated notifications** — Confirmation, reminder, and cancellation emails — plus device push notifications — keep customers and staff in sync.
- **Staff management** — Rosters, schedules, tasks, timesheets, payroll summaries, and walkie-talkie voice rooms — plus a self-service staff portal.
- **AI assistant & MCP** — A built-in AI assistant answers questions and performs actions on confirmation — external agents connect over MCP.
- **Roles and permissions** — Give each business its own workspace with member roles, permissions, and usage-based billing.

## How it works

1. **Create your company** — Register, set up your workspace, and invite your team with roles and permissions.
2. **Publish events & availability** — Define event types, areas, and time slots — capacity and bookings update in real time.
3. **Share or embed** — Share your booking link or embed the calendar on your website. Customers book and pay online.

## Frequently asked questions

### What is Placeful?

Placeful is a booking, ordering, and venue management platform. Businesses publish bookable events, embed the booking calendar on their own website, run menus with table ordering, and manage reservations, staff, and payments from one dashboard.

### How do customers book?

Customers pick a date and time slot on the embedded calendar or on your public booking page, confirm with their details, and pay online when a price is set. Confirmation and reminder emails are sent automatically. Members can also use the installable app for bookings and orders.

### Can guests order at the table?

Yes. Guests scan the table QR code, browse the menu, and order — with staff approval or fully automatic. Orders reach the kitchen display board in real time and can be paid per tab.

### Can I embed the booking calendar on my website?

Yes. Every company gets an embeddable widget: copy a short script snippet into any website and the booking calendar appears inline — customers book without leaving your site.

### How do payments work?

Payments are handled by Stripe. Each company connects its own Stripe account and receives payouts directly — for bookings and order tabs alike — with per-company refund policies.

### Does it sync with Google Calendar?

Yes. Connect Google Calendar to mirror confirmed bookings on your calendar and spot conflicts at a glance.

### Is there a free plan?

You can create a free account, publish your first event, and embed the calendar on your site in minutes.


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> Source: https://placeful-app.com/en/